48 hour cancellation policy

I require 48 hours' notice to cancel or rearrange a session.  If you don't let me know within this time, your fee for the session will still be due.  If you have purchased a package of sessions then the missed session is deducted from the package.

If you ever need to cancel a session, or if you know you're going to be late, please let me know as soon as possible.  

6 month expiry

We will generally meet every 1 to 2 weeks. If there is ever a gap of 6 months or more between sessions, the remaining sessions in your package will expire. If you want to continue coaching with me in the future, you will need to purchase a new course of sessions.

I have had incidents of clients turning up years after abandoning their coaching work with me and expecting to pick up the sessions they had left. This throws my whole booking system and my calendar management into chaos so I have had to put this expiry policy in place.